---

Below are examples of how our Corporate Partners are working with Councils and developing strong relationships with Local Government. Click on a case study to read the full story

---

• Yarra Ranges Council had an overwhelming need to quickly find information across the organisation for FOI requests, customer requests and general business outcomes.iPlatinum had the solution, providing a single search capability across key document repositories including Pathway and ECM ensuring that nothing can fall through the gaps when performing searches.
• End-to-end Meeting Management streamlines Baw Baw Shire’s Meeting Management Process.Implementing new software can be daunting – from resources to training and the implementation phase – there are many moving parts, and it’s critical to get it right the first time. We spoke with Governance Officer Eve Newbegin from Baw Baw Shire Council to discuss the decision to implement Resolve, the roll-out, and the benefits experienced.
• Linking reinvigorated performance reporting to planning at the City of Darebin. Darebin City Council (DCC) was looking to reinvigorate its performance reporting outputs linked to planning and organisational hierarchies. Due to shortcomings and limitations in the existing practices, it identified the need to replace current inadequate systems with more integrated solutions.
• Council insurance tender process cancels expected premium increases Procurement Australia’s insurance team, InsureRight, were appointed by 17 Victorian Councils in the lead-up to the 30 June 2022 insurance renewal season to oversee an independent insurance tender process for their general insurance arrangements.
  
• Bringing the light of day into the night for safer, more active communities. As a part of the ‘Revitalising Braybrook’ initiative, the Maribyrnong City Council was looking for an adaptable lighting solution around Skinner Reserve that had flexible lighting control, illuminating priority pathways for popular times in the evening and controlling unnecessary lighting late in the night that could encourage ‘anti-social’ behaviour.
  
• Open Space Services Stonnington City Council approached Urban Maintenance Systems in Spring 2017 to review the site and develop a proposal to rejuvenate and maintain the area to meet the expected usage needs.
• Understanding Local Government Holding Redlich is a trusted legal advisor to more than 50 local governments. Services cover Planning Development and Environment Law; Local Government Advisory; Native Title and Indigenous Cultural Heritage; Employment and Industrial Relations; Property Law, State Dealings, Land Acquisition, Resumption and Compensation; and Construction, Infrastructure and Waste. Read more..
• Kernow Environmental Health & Immunisation assists many Councils to meet their annual Environmental Health inspection requirements. They help them to deliver a cost efficient and effective outcome for their workload challenges using a variety of approaches.
• Using CX Insights To Make Strategic Decisions At Georges River Council Georges River Council is a local government area in Sydney, Australia dedicated to protect the natural environment, provide vibrant public places, sustain and develop a thriving creative culture, and enable people to move around the area easily. The council began using HappyOrNot in 2018 as part of its customer experience transformation program, partnering with Push My Button. HappyOrNot has enabled Georges River Council to collect real-time feedback data across all their customer-facing service points, use that data to make strategic improvement decisions, and be a customer-focused organisation. Watch the video Case Study here.
  
• Leaders in workplace relations and safety law for Victorian Local Government. HR Legal provides many Councils with workplace relations, industrial and safety legal advice and support, including Ballarat City Council.
  
• Enhancing operation efficiency in back-office processes . Times are both exciting and challenging for local government in Australia. A number of local councils are currently developing transformation strategies or are in the midst of rolling out transformation programs, to update their technologies and meet customer needs.