The purpose of this award is to:
- Recognise the contribution that an individual and/or team within Local Government has made to their organisation through a significant customer service improvement
- Advance innovation and leadership in the provision of customer service
- Promote high standards in the design and delivery of customer service programs and projects within Councils across Victoria.
Nominations are now closed and the winner will be announced on Thursday 26 August, as part of the 2021 Customer Experience Conference, at The Pullman on the Park, 192 Wellington Parade, East Melbourne.
For further information, contact Diana Pawluk, Manager Events on (03) 9268 6404