LGPro is an independent member association and all money generated is used to develop quality professional development activities and services. Our events and programs are budgeted on a minimum number of attendees so providing us with sufficient notice regarding non-attendance is imperative to the success of all our events.

Where a substitute delegate cannot be appointed, the following will apply for any cancellations:

• 21 days or more prior to commencement of program: Full refund or transfer to the next available program intake*
• 7-20 days prior: 50% refund or transfer to the next available program intake*
• 1-6 days prior: No refund or transfer available

A substitute delegate is encouraged to attend in place of a cancellation.
All cancellations and substitutes must be received in writing by LGPro.
* Transfers to the next available program intake are subject to any applicable fee increases.