Transformation programs are changing the way local governments are serving their communities. Most public sector programs are facing similar challenges such as limitations around organisational silos, legacy technology platforms, traditional operations, and legislation.

This Special Interest Group offers staff working in innovation, transformation, smart cities, digital, service modelling, and data governance the opportunity to collaborate on challenges, approaches, and solutions.

This group enables meaningful conversations on various innovative frameworks and methodologies and sharing of lessons learnt. Being part of the Transformation Special Interest Group allows participants to meet and network with like-minded professionals who are tackling similar challenges, creating opportunities to share and collaborate.

This group plays a key role in addressing the strategic gaps and opportunities associated with evolving service models and new challenges that legacy technical platforms present. The discussions and reports from this group are instrumental in advocating for the need to change and reform council processes and approaches in the ever changing external landscape.

The following list represents sample topics that would be discussed:

• Market insights and trends in transformation - speakers from organisations that are outside of local government (from other industries) or from vendors
  
  
• Change management
  
  
• Specific project insights such as how councils have approached particular topics such as enterprise architecture, data governance, cloud-based solutions, ERP, etc.
  
  
• Innovation
  
  
• Service design
  
  
• Digital transformation
  
  
• Smarter cities
  
  
• Customer/employee experience
  
  
• Cultural change experiences required to support transformation (case studies)
  
  
• Analytics and BI usage and tools