The purpose of this award is to:
• Recognise the contribution that an individual and/or team within Local Government has made to their organisation through a significant customer service improvement
• Advance innovation and leadership in the provision of customer service
• Promote high standards in the design and delivery of customer service programs and projects within Councils in Victoria
This year’s Award winner was announced at the Customer Service Conference held on Thursday 15 August at CQ Functions, 113 Queen Street, Melbourne.