The aims of this SIG are to network, share information, identify and implement best practice policies and procedures and provide professional development activities for customer service staff.

Convenor

Steve Burgess Customer Service Coordinator Wyndham City Council Tel: (03) 9742 0823 Steve.Burgess@wyndham.vic.gov.au

2012 Meeting Dates

Date: Friday, 1 June 2012
Time: 10:30am to 2:30pm
Venue: Yarra City Council

Date: Friday, 7 September 2012
Time: 10:30am to 2:30pm
Venue: Wangaratta City Council

Date: Friday, 30 November 2012
Time: 10:30am to 2:30pm
Venue: Maroondah City Council

2011 Customer Service Conference

Please click on the link below for a Podcast of the closing session at the Customer Service Conference including Don Watson's address.

Track1