To network, share information, identify and implement best practice policies and procedures and provide professional development activities for customer service staff.

Convenor

Steve Burgess Customer Service Coordinator Wyndham City Council Tel: (03) 9742 0823 Steve.Burgess@wyndham.vic.gov.au

Meeting Dates

Time
10.30am to 2.30pm (including Lunch)

Dates
Thursday, 4 September 2008
Venue: Ballarat City Council

Thursday, 4 December 2008
Venue: Bayside City Council

Customer Service Safari - 23 & 24 November 2007 - Speaker Presentations

Hadley Sides - A Perspective from the 'King of Beasts'

Voodoo Magic & Witchdoctor Potions

The Curse of the Cicadas

Can A Leopard Change its Spots

The Natives are Restless

Customer Service Superstar